Information we collect
We may collect account and contact information such as name, email address, company name, support messages and purchase identifiers. For licensing we may process product ID, host application, host version, plugin version, non-personal machine hash, license status and activation timestamps.
How we use information
The information is used to operate the website, provide downloads, process orders, issue and verify licenses, support trial periods, respond to support requests, improve products and comply with legal or accounting obligations.
Licensing and activation data
Our plugins may contact the RS-Systems licensing API to check trial or paid license status. The request can include product ID, host application, host version, plugin version and a stable non-personal machine hash. We do not use this data to identify a natural person directly.
Payments
Payments are processed by external payment providers such as PayPal or other configured payment platforms. RS-Systems does not store full payment card numbers or payment account passwords. Payment providers process payment data under their own privacy and security terms.
Cookies and technical logs
The website may use cookies and local browser storage for language selection, authentication sessions, security tokens, account access and user interface preferences. Server logs may contain technical data such as request time, URL, IP address, browser information, HTTP status and diagnostic errors.
Sharing and disclosure
We do not sell personal information. Information may be shared only with service providers needed for hosting, email delivery, payment processing, licensing, security, legal compliance or support operations.
Data retention and security
We keep information for as long as needed to provide products, maintain purchase and license records, resolve support issues and meet legal obligations. We apply reasonable technical and organizational safeguards, but no internet service can guarantee absolute security.
Your rights and contact
Users may contact us to request access, correction or deletion of their personal information, subject to licensing, accounting and legal retention requirements. Contact: [email protected]. Website: https://rs-systems.org/.