What happens after the 90-day trial ends?
RSG switches to bypass mode — protection turns off, Revit Server keeps working as usual. This is intentional, so customers don't run into a broken production environment at the moment of expiration. Once a license is installed, RSG returns to Full mode.
Can RSG run in an air-gapped network without internet?
Yes. The trial starts automatically without contacting our server. License activation is done via files — .rsgreq (license request, downloaded from the admin panel) and .rsglic (signed license, uploaded back). The site never reaches into the customer's infrastructure.
What happens if Windows is reinstalled on the server?
The machine fingerprint is calculated from the machine name and the MAC addresses of network interfaces. If the host name and MACs are preserved, the fingerprint stays the same and the license remains valid. If hardware was changed, re-activation with the same key is needed (by default one key — one machine, but this is configurable via the quantity parameter).
Can I pay by invoice? What documents will you provide?
Yes. For Russian legal entities — invoice in rubles, act, UPD, support for INN and KPP. The companyUid field becomes part of the license payload, so the customer's admin panel shows which organization the key was issued to. For international customers — Stripe invoice to the company.
Are multiple Revit Server versions supported simultaneously?
Yes. A license can be issued either for a specific list of versions [2022, 2023, 2025] or for all versions (unlimitedRsVersions = true). RSG automatically detects RS versions installed on the host and suggests the right tier for the number of versions you need.
And the Revit and 3ds Max plugins — are they available yet?
Not yet, the first releases are in development. Subscribe to the blog or watch for an announcement on the forum — buyers who already have an RSG license will get a discount when plugins go on sale. Technically the plugins use the same License API and the same cabinet — we're building it all on one platform to avoid unnecessary duplication.