Purchase and license terms

1. What you purchase

The seller grants a non-exclusive license to the core software solution identified in the order. The license plan specifies the permitted deployment, number of users or seats, servers or installations, license term and any included services. These limits must be stated in the accepted order or written proposal before payment.

A price request is an inquiry, not a payment or an activated license. For a solution without a fixed online price, the seller sends a proposal describing the price, license scope, delivery and any deployment work. The buyer must accept that proposal before payment. Consulting, migration, configuration and custom development are included only if expressly listed in the proposal.

For a solution priced by the site calculator, the buyer selects the license type and scope on the solution pricing page: a subscription for one of the offered terms, or a perpetual license where offered. The calculated price, the selected scope (users, licences, servers and, where the licence is limited by versions, Revit Server versions — as offered for the solution) and the term are recorded in the order. The version of Revit or 3ds Max does not limit the use of a plug-in or a solution: the licence is valid in every version the solution supports.

A subscription includes updates and support for its term. A perpetual license has no end date for the purchased version and includes updates and support for 12 months from the purchase; after that period updates and support are renewed separately for 12 months at the price shown by the calculator. Without renewal the purchased version remains usable.

A core solution is paid online, and its license is activated by the seller personally after payment; the seller contacts the buyer at the email in the order. Core solutions are never renewed or charged automatically.

The software is licensed, not transferred into the buyer’s ownership. Rights not expressly granted remain with their respective rights holders. A perpetual license has no fixed end date for the purchased version; it does not promise unlimited future upgrades, support or compatibility with future host versions.

2. Order and acceptance

Before ordering, the buyer reviews the product, license scope, selected seller, currency and these terms, provides accurate contact and billing details, and confirms acceptance using the checkout checkbox. The order identifier and the applicable version of the terms are recorded with the order.

For a product with an agreed price, payment of the confirmed order constitutes acceptance of the purchase and license terms. The license becomes available after the seller or payment provider confirms successful payment. Sending an inquiry, requesting an invoice or reporting a transfer does not by itself confirm payment or activate a license.

If an individual written proposal is agreed for this order, its express product, price, term and deployment provisions supplement these terms. Mandatory legal protections remain applicable.

3. Seller, currency and payment

The seller and licensor is the Georgian individual entrepreneur identified above — for every currency. Orders on this page are denominated in EUR, USD, GEL or GBP. Choosing RUB opens the rouble checkout: the same seller, paid by transfer to the Russian payment recipient stated in the order. Changing the display language does not change the seller.

The payable amount and currency are stated in the confirmed order or invoice. Where currency conversion is used, checkout displays the quoted amount before order confirmation. An expired quote may be recalculated before the order is created. A payment provider or the buyer’s bank may apply its own conversion rate and fees; those are not set by the seller.

Available methods are shown at checkout. PayPal is offered only for supported currencies and eligible accounts. GEL uses a bank transfer or an invoice arrangement, not a PayPal charge. For bank transfers, use the exact beneficiary, currency, amount and reference in the confirmed order. If bank details are not yet provided, wait for the seller’s invoice before paying.

The seller is a Georgian individual entrepreneur with small business status; VAT is not charged. Tax details are stated on the invoice issued by the seller.

4. Electronic delivery and activation

After successful payment is confirmed, the buyer receives the applicable license file, activation code or agreed access details through the order status page and the email provided with the order. A manually verified transfer or a customized deployment may require seller processing. Any specific delivery deadline is stated in the order or accepted proposal.

If activation uses a Machine ID, the buyer must copy the actual identifier from the software. When Machine ID is omitted, an activation code may be supplied for later binding. The buyer must keep activation credentials confidential and contact support for correction of order details or an allowed machine transfer.

If delivery is missing, the buyer should check the order status and email spam folder, then contact the seller with the order number. The seller must investigate a payment or delivery discrepancy and provide the purchased entitlement or another remedy required by the agreement and applicable law.

5. Permitted use and support

The buyer may install and use the software within the license scope for their own work, including commercial projects. The buyer may not redistribute activation credentials, sell or sublicense the software, remove rights notices or bypass license controls, except where a written permission or mandatory law allows it. Rights to the buyer’s own project files remain with the buyer or their relevant rights holder.

The buyer should verify published system requirements and test suitability for their workflow before purchasing where a trial or demonstration is available. The seller provides help with order delivery and activation through the contact above. Training, custom modifications, guaranteed response times and future major upgrades require an express agreement if they are not included in the selected plan.

6. Problems, cancellations and refunds

For an incorrect charge, duplicate payment, delivery problem or material software defect, contact the seller with the order number and a description of the issue. The seller will review the issue and, as applicable, correct the license, provide the missing delivery, offer a remedy or process a refund in accordance with the agreement and applicable law.

A request that has not been paid may be withdrawn by contacting the seller. Any statutory consumer withdrawal, refund, conformity or other mandatory rights are unaffected by these terms. Where law requires a separate express consent or acknowledgement for immediate digital delivery, a general acceptance checkbox alone is not treated as a waiver of those rights.

These terms do not exclude liability that cannot lawfully be excluded. Any limitation, suspension or termination of a license must have a lawful or contractual basis and does not remove remedies already available to the buyer.

7. Order data and communications

The seller uses the buyer’s name or company, email, country, order and payment information and any provided activation identifiers to prepare a quote, process payment, issue and support the license, prevent payment abuse and meet applicable record-keeping duties. Necessary information may be processed by the selected payment provider, banking and delivery services for those purposes.

The seller does not require card passwords, bank login credentials or security codes by email. Questions about order data, corrections or applicable data rights may be sent to the contact above. Marketing consent, if requested, is separate from acceptance of these purchase terms.

8. Applicable law and this version

The relationship with the seller (Georgian individual entrepreneur) is governed by the law of Georgia, without removing mandatory protections that may apply to the buyer. The parties should first contact one another to seek resolution of a dispute. Access to a competent court and mandatory jurisdiction rules remain unaffected.

The version accepted for an order applies to that order. Later changes on the website do not retroactively change an existing purchase. If a provision cannot be enforced, the remaining terms continue to apply to the extent permitted by law.